Position Overview 

This is a remote role based in the UK.

Do you have a passion for technology and enjoy solving technical challenges? If so, this position could be for you! As a Software Implementation Specialist at Insequence, you will have the opportunity to travel internationally while using your technical expertise to implement software for high-profile clients. From deploying software and training end-users to ensuring seamless system integration, you will play a crucial role in the success of our projects.

About Insequence 
Insequence is a global leader in automotive manufacturing software and services, serving hundreds of customers across North America, South America, and Europe. With an average employee tenure of eight years in our Field Services Department, we are committed to promoting from within. We value aptitude, skill, and ability, fostering an environment where everyone has the opportunity to thrive and succeed. Insequence Europe Ltd is based in Oxfordshire, England.

Job Responsibilities 

• Deploy Insequence software, integrate systems, and provide end-user training
• Travel up to 50%, including international trips
• Follow project scope, report project status, and create documentation
• Conduct User Acceptance testing and support handover presentations
• Offer technical support, log detailed tickets, and upsell products/services
• Collaborate with third-party providers and adapt to changing schedules

Required Skills 

• Proficient in Microsoft Office suite and Windows operating systems (Server & PC)
• Skilled in basic computer hardware and network troubleshooting
• Strong communication skills- you will communicate with colleagues and customers often
• Ability to work remotely, stay focused, and manage multiple projects
• Excellent problem-solving abilities

Desirable Skills (Can be acquired through training and on-the-job experience)

• Microsoft SQL Server
• Technical writing
• Proficiency in remote access and web conferencing software
• Experience in technical support and help desk ticketing systems
• Label design using Bartender
• Kepware OPC Client communication

Additional Preferred Knowledge

• Experience with Inventory Management Systems (IMS), Data Warehouse Solutions (DWS), and
• Enterprise Resource Planning (ERP) systems
• Knowledge of hardware virtualisation and network infrastructure
• Familiarity with Just-in-Sequence (JIS) and Just-in-Time (JIT) delivery, PLC automation, manufacturing environments, and the automotive industry

Benefits   

• Predominantly home/remote working. On site working in the UK and Europe will be required.
• 3% Pension
• Mobile phone allowance
• 25days discretionary holiday plus statutory holidays
• Extra day’s holiday on your birthday
• Employee recognition programme
• Assistance with home office setup
• Travel Bonus

If you have questions, please do not hesitate to contact HR@Insequence.com